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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515408075
Report Date: 12/14/2022
Date Signed: 12/14/2022 12:19:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2022 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220914103327
FACILITY NAME:RAYA, RACHEL FAMILY CHILD CARE HOMEFACILITY NUMBER:
515408075
ADMINISTRATOR:RAYA, RACHELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 923-9224
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 0DATE:
12/14/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Rachel RayaTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Licensee caused injuries to daycare child
INVESTIGATION FINDINGS:
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On December 14, 2022 at 12:00 pm, Licensing Program Analyst (LPA) Jackie Helton conducted an unannounced complaint inspection, and met with Rachel Raya. It was alleged that the licensee caused injuries to a daycare child, specifically that the licensee grabbed child (C1) forcefully causing bruising on the arm and a scratch on the back of the head.
On September 14, 2022 at 8:30 AM Licensee Rachel Raya was arrested for PC 273a(b) child endangering-cruelty to child. On September 21, 2022, The Chico Child Care Regional Office Regional Manager (RM) J. Monath and Licensing Program Analyst (LPA) J. Helton served licensee with a Temporary Suspension Order (TSO).
Investigator Melissa Weaver conducted a complaint inspection at the home on 9/21/22. Inv. Weaver conducted interviews of witnesses on 9/16/22, 9/20/22, 9/21/22, 10/26/22, 10/27/22. Rachel Raya was interviewed on 9/21/22. Medical records and police records regarding the incident were received and reviewed.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220914103327
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RAYA, RACHEL FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408075
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/14/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/14/2022
Section Cited
CCR
102423(a)(2)
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Each child receiving services from a family child care home shall have certain rights…These rights include, but are not limited to, the following…(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
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The licensee is no longer operating
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This requirement was not met as evidence by: based on interviews, and record review, the licensee did not comply with the above requirement for child (C1) which poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2