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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543910940
Report Date: 11/19/2024
Date Signed: 11/19/2024 04:17:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2024 and conducted by Evaluator Christopher Burnias
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240910143055
FACILITY NAME:JACKSON, LOVELY FAMILY CHILD CAREFACILITY NUMBER:
543910940
ADMINISTRATOR:JACKSON, LOVELYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 940-8136
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:14CENSUS: 10DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Lovely JacksonTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee hits day care children
Licensee threatens day care children
INVESTIGATION FINDINGS:
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On 11/19/2024, An unannounced complaint inspection was conducted by Licensing Program Analyst (LPA), Christopher Burnias. LPA met with Licensee, Lovely Jackson. LPA toured the facility and census was taken. The purpose of today's inspection was to conduct additional interviews with children, make additional observations of the facility, and deliver findings for the above allegations. During the course of the investigation, LPA interviewed staff, parents, children, reviewed and obtained facility records, and conducted observations of the facility. Interviews revealed inconsistencies as to whether or not Licensee threatens day care children and Licensee hits day care children.

The investigation revealed through interviews, that although the above allegations may have happened or are valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

**Continued on LIC 9099-C**
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Christopher Burnias
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20240910143055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JACKSON, LOVELY FAMILY CHILD CARE
FACILITY NUMBER: 543910940
VISIT DATE: 11/19/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today's visit.

Toward the end of the inspection, Licensee had to leave the facility and designated Staff 1 (S1) to the review and sign the report. S1 called Licensee via telephone as LPA read the report. A copy of this report and Appeal Rights were provided and an exit interview was conducted with Licensee, Lovely Jackson via telephone and S1 in person.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Christopher Burnias
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2