566215667-7-14-2026-17-CC-MMUR-DW3UCX-20260717152839

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566215667
Report Date: 07/14/2026
Date Signed: 07/14/2026 11:18:45 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2026 and conducted by Evaluator Seena Parsapour

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20260512095751

FACILITY NAME:	LEARNING EXPERIENCE, THE		FACILITY NUMBER:	566215667
ADMINISTRATOR:	MARLENE YBARRA		FACILITY TYPE:	850
ADDRESS:	2003 YOSEMITE AVENUE		TELEPHONE:	(805) 520-5913
CITY:	SIMI VALLEY	STATE: CA	ZIP CODE:	93063
CAPACITY:	106	CENSUS: 61	DATE:	07/14/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Marlene Ybarra		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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9

Allegation #2: Reporting Requirements - Staff did not report injuries to parent at pick up

INVESTIGATION FINDINGS:

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12
13

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20260512095751

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LEARNING EXPERIENCE, THE	FACILITY NUMBER: 566215667
	VISIT DATE: 07/14/2026

NARRATIVE

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Interviews with S1 and Facility Representative revealed the incident involving Child #01 (C1) was not reported timely to the child’s authorized representative, nor to the Department. LPA discussed Reporting Requirements with Facility Representative and with Assistant Director, who confirmed their understanding that such incidents shall be reported timely both to the Department and child’s authorized representative moving forward.

In regard to Allegation #2, LPA was able to corroborate the allegation through interviews and records review.

Based on interviews and records review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A Technical Violation (TV) was issued, and LPA Provided Technical Assistance (TA) to Facility Representative as well for reference.

No deficiencies were cited during today’s inspection.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided to Facility Representative. Exit interview conducted and report was reviewed with Facility Representative Marlene Ybarra.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2026 and conducted by Evaluator Seena Parsapour

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20260512095751

FACILITY NAME:	LEARNING EXPERIENCE, THE		FACILITY NUMBER:	566215667
ADMINISTRATOR:	MARLENE YBARRA		FACILITY TYPE:	850
ADDRESS:	2003 YOSEMITE AVENUE		TELEPHONE:	(805) 520-5913
CITY:	SIMI VALLEY	STATE: CA	ZIP CODE:	93063
CAPACITY:	106	CENSUS: 61	DATE:	07/14/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Marlene Ybarra		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

1
2
3
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5
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7
8
9

Allegation #1: Personal Rights - Child sustained injuries due to staff neglect or physical abuse

INVESTIGATION FINDINGS:

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13

On 7/14/2026 at 9:30AM, Licensing Program Analyst (LPA) Seena Parsapour conducted an unannounced Complaint Investigation inspection of the abovementioned Child Care Center (CCC) for the purpose of delivering findings pertaining to the above listed allegation. LPA met with Facility Representative Marlene Ybarra and explained the nature & purpose of the inspection. LPA notes Assistant Director Zenaida Garcia-Navarette was present during the inspection as well. At the time of the inspection, LPA observed sixty-one (61) preschool-aged children under the care & supervision of eight (8) staff members (cleared & associated).
The investigation included two (2) unannounced inspections, observations, records review, and interviews. Interviews were conducted with five (5) parents of children currently enrolled, with Facility Representative, and with Staff #01 (S1). Records reviewed include the facility roster and staff file for S1.

In regard to Allegation #1, observations, records reviewed, and interviews did not corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is deemed UNSUBSTANTIATED.
No deficiencies were cited during today’s inspection.
A notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided to Facility Representative. Exit interview conducted and report was reviewed with Facility Representative Marlene Ybarra.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Seena Parsapour
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 3