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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 073408280
Report Date: 07/16/2026
Date Signed: 07/16/2026 12:22:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2026 and conducted by Evaluator Dana Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260526111715
FACILITY NAME:FOOTPRINTS PRESCHOOLFACILITY NUMBER:
073408280
ADMINISTRATOR:ROBBERS, MARY MARGARETFACILITY TYPE:
850
ADDRESS:50 WOODSWORTH LNTELEPHONE:
(925) 685-7354
CITY:PLEASANT HILLSTATE: CAZIP CODE:
94523
CAPACITY:32CENSUS: 15DATE:
07/16/2026
UNANNOUNCEDTIME BEGAN:
08:52 AM
MET WITH:Maliya ManningTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Personal Rights- Staff inappropriately handled daycare child
INVESTIGATION FINDINGS:
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On 07/16/2026 Licensing Program Analysts (LPAs) Dana Santiago and Ashley Hollinger arrived unannounced to deliver the findings to the above allegation and met with Assistant Director Maliya Manning. Present in care were 15 preschoolers with additional 2 staff members. During the investigation LPA Santiago conducted interviews, reviewed center documentation regarding the allegation and did a walk through of the center.
During the investigation LPAs conducted multiple interviews. Based on interviews conducted it is determined that S1 inappropriately handled children in care. On 05/21/2026 approximately between 10:00am-10:30am, S1 had taken c1 away from the play yard as c1 was being disciplined for being aggressive with another child. C1 was taken by s1 inside the facility. During this time, s1 grabbed c1’s arm in a rough manner, tapped c1 on the head in a flicking manner, and pushed c1 on the chest. C1 was upset and was observed crying after the incident.
Therefore, the allegation is SUBSTANTIATED, the preponderance of evidence standard has been met. Report continues on 9099c Page 2. Deficiencies cited on 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 02-CC-20260526111715
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
VISIT DATE: 07/16/2026
NARRATIVE
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Page 2------------
Title 22, California Code of Regulations are being cited on the attached LIC 9099D.
LPAs Santiago and Hollinger informed Assistant Director Maliya Manning that this report dated 07/16/2026 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPAs Santiago and Hollinger informed the Asistant Director to provide a copy of this licensing report dated 07/16/2026 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted

Report, Appeal Rights, Notice of site visit and LIC9224.

SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 02-CC-20260526111715
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTPRINTS PRESCHOOL
FACILITY NUMBER: 073408280
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/17/2026
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, intimidation, threat, mental abuse or other actions of a punitive...This requirement has not been met as evidenced by:
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Assistant director stated they will have staff meeting and conduct training via CCLD videos. LIC 9224 will be signed and filed in children's files.
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Based on interviews and record review, the licensee did not comply with the section cited above when s1 grabbed c1’s arm in a rough manner, tapped c1 on the head in a flicking manner, and pushed c1 on the chest. C1 was upset and was observed crying after the incident which poses an immediate risk to the health, safety or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica Mathur
LICENSING EVALUATOR NAME: Dana Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4