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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 073409664
Report Date: 09/01/2026
Date Signed: 09/01/2026 12:07:56 PM

Document Has Been Signed on 09/01/2026 12:07 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME:ALPHABEST @ CREEKSIDEFACILITY NUMBER:
073409664
ADMINISTRATOR/
DIRECTOR:		NEETU THAWANYFACILITY TYPE:
860
ADDRESS:6011 MASSARA STREETTELEPHONE:
CITY:DANVILLESTATE: CAZIP CODE:
94506
CAPACITY: 100TOTAL ENROLLED CHILDREN: 100CENSUS: 0DATE:
09/01/2026
TYPE OF VISIT:PrelicensingUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:00 AM
MET WITH:Neetu Thawany & Julie GreeneTIME VISIT/
INSPECTION COMPLETED:
12:30 PM
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On 09/01/2026 at 10:00am, Licensing Program Analyst (LPA) Jialing “Julianne” Zhu, met with Applicant/Director Neetu Thawany and Director of Program Compliance Julie Greene for an announced prelicensing inspection. Also present during the inspection were two (2) additional staff. No children were in care at the time of the inspection. Applicant submitted an application for a Child Care Center with a requested capacity of 100 school-age children, ages 4-12 years old (transitional kindergarten through 5th grade). Prelicensing Entrance Checklist (LIC 9279) was provided to the Applicant. A health and safety inspection of all areas accessible to children was conducted. The facility’s hours of operation are Monday – Friday from 7:00am to 6:30pm, which includes before and after school care.

Physical Plant: The facility is located on the premises of Creekside Elementary School. Per Health and Safety Code 1596.806, the facility is exempt from square-footage requirements for indoor and outdoor activity spaces, so measurements were not taken during today’s inspection. A fire clearance has been approved by the San Ramon Valley Fire Department on 07/20/2026.

Indoor Activity Space: The facility has two (2) classrooms: Room 1 (TK-K) and Room 2 (1st-5th grade). Classrooms are equipped with age-appropriate furnishings, equipment, and adequate storage for children’s belongings. LPA observed the cleanliness of floors and surfaces. Classrooms are equipped with adequate lighting, heating, cooling, and ventilation. The facility is equipped with telephone service, wired fire alarms smoke detectors, battery-operated carbon monoxide detectors, and fully charged 3A40BC fire extinguishers. Fully stocked first-aid kits are available in the classrooms. All toxins, cleaning products, and hazardous materials have been made inaccessible to children. Children will bring water bottles from home, which can be refilled at the facility. Facility has separate staff and child designated bathrooms. Toilets used by school-age children provide individual privacy. The isolation area for when a child is sick is the Director’s office. Page 1 of 4. See LIC 809C.

Chandra Charles
Jialing Zhu
DATE: 09/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 5
California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: ALPHABEST @ CREEKSIDE
FACILITY NUMBER: 073409664
VISIT DATE: 09/01/2026
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Outdoor Activity Space: There are (3) outdoor activity spaces: Little Kids (TK-K) playground, Big Kids (1st-5th grade) playground, and field. The Little Kids playground is the same yard used by the TK-K children during school hours. The Big Kids playground is only used by this facility’s children. The field is shared with the elementary school during and outside of school hours. Applicant was advised that children in the licensed child care center cannot commingle with elementary school students or children enrolled in other programs on site in the same space. All outdoor areas are enclosed with fencing within school grounds. The play structures in the Little Kids and Big Kids playgrounds are designated for children ages 2-5 and 5-12, respectively. The play structures are securely installed into the ground. The ground surrounding the play structures are sufficiently padded with rubber cushioning and in good condition for safety. All equipment and surfaces are free from hazards. There is ample shade available. There are age-appropriate outdoor toys and materials for children. There are no pools or other bodies of water on premises.

Food Service Areas: The facility provides snacks to children in care. LPA observed there is adequate storage for center-provided food items, which are stored separately from cleaning supplies. Food prep area is clean, adequately equipped, and free from hazardous materials. A snack menu is posted and reviewed. Solid waste bins with tight fitting lids are available at the facility.

Files and Record Keeping: LPA reviewed with Applicant the LIC 311A, Records to Be Maintained At The Facility, for child’s records, personnel records, administrative records, and documents to be posted. Applicant understands the requirement to maintain current a current facility roster and personnel report. Applicant has a fingerprint clearance and/or exemption and have been associated to the facility. Applicant’s CPR/First-Aid Certificate and Mandated Reporter (Child Care Providers) Training Certificate are current. The center uses an electronic sign-in/out system. Applicant understands that a fire/disaster drill must be conducted at least once every 6 months. Per Applicant, there are no firearms on the premises. All required documents are posted in a publicly accessible area by the entrance. LPA discussed 100% supervision is always required in all areas that children have access to. Requirements relating to Personal Rights, inspection authority, reporting requirements, maintaining buildings and grounds were reviewed. Staff qualifications, teacher-child ratios and capacity were explained to ensure compliance. LPA discussed with Applicant any changes that may occur regarding the director or an employee acting in the director's absence must be reported to department within 10 working days.

Page 2 of 4. See LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2026
LIC809 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: ALPHABEST @ CREEKSIDE
FACILITY NUMBER: 073409664
VISIT DATE: 09/01/2026
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Record Keeping and Reporting Requirements: Director was reminded that EMSA approved Pediatric CPR & First Aid training must be completed every two (2) years. Mandated Reporter Training ("Child Care Providers") is required for all staff and is to be renewed every 2 years by visiting https://mandatedreporterca.com/. Facility roster and personnel report must be properly maintained, and fire/disaster drills must be conducted at least every six (6) months and documented. Effective August 1, 2003 California Law requires Child Care Licensees to report unusual incidents or injuries to children in care to child’s parents and to the Department of Social Services using the Unusual Incident/Injury Form (LIC 624). Incidents must be reported within 24 hours to the regional office by phone and the written report, LIC 624, within seven (7) business days. LPA informed Director that all forms can be downloaded at www.ccld.ca.gov.

Criminal Record Clearance: Director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

Lead Testing: Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test. LPA referred director to the Department website for lead: Lead Toxicity Prevention and Water Testing Information. Applicant was notified that lead testing is required within 180 days after licensure.

MyChildCarePlan.org: Director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

Incidental Medical Services (IMS): This facility does provide Incidental Medical Services (IMS). LPA observed there is a secured storage location for medication in the Director's office. For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at http://www.ada.gov/resources/child-care-centers/.

Page 3 of 4. See LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2026
LIC809 (FAS) - (06/04)
Page: 4 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: ALPHABEST @ CREEKSIDE
FACILITY NUMBER: 073409664
VISIT DATE: 09/01/2026
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CCLD Information and Updates: Community Care Licensing Division (CCLD) regularly sends information to licensed facilities, providers, and stakeholders by way of Provider Information Notices (PIN), Program Quarterly Update Newsletters and other important information communication platforms. To receive important licensed related information to licensed facilities, visit the CCLD Important Information website at https://www.cdss.ca.gov/inforesources/community-care-licensing/subscribe and select the Child Care option to receive email communication.

CCLD Inspection Process: To improve the quality and value of the new inspection process, a survey will be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or tools, please send them by email to [email protected]. For additional information regarding the inspection and its tools and methods, please visit the program website at www.cdss.ca.gov/inforesources/community-care-licensing/process.

License has been approved for applicant and will be effective 09/02/2026.

Exit interview was conducted, report was reviewed, and Appeal Rights were provided to Applicant/Director Neetu Thawany.

Page 4 of 4. End of Report.

NAME OF LICENSING PROGRAM MANAGER: Chandra Charles
NAME OF LICENSING PROGRAM ANALYST: Jialing Zhu
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2026
LIC809 (FAS) - (06/04)
Page: 5 of 5