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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 075700614
Report Date: 08/26/2026
Date Signed: 08/26/2026 11:25:09 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2026 and conducted by Evaluator Julia Placencia
COMPLAINT CONTROL NUMBER: 52-CC-20260818155401
FACILITY NAME:LITTLE BUTTERFLIES SAN RAMON, THEFACILITY NUMBER:
075700614
ADMINISTRATOR:GROSS, THERESAFACILITY TYPE:
850
ADDRESS:2691 CROW CANYON ROADTELEPHONE:
(925) 428-5533
CITY:SAN RAMONSTATE: CAZIP CODE:
94583
CAPACITY:55CENSUS: 33DATE:
08/26/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Theresa GrossTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff did not ensure the day care children were using age appropriate toys
INVESTIGATION FINDINGS:
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On August 26, 2026 at 9:30am, Licensing Program Analyst (LPA) Julia Placencia arrived unannounced to conduct the Initial 10-Day Complaint Investigation regarding the allegation above. LPA met with Director Theresa Gross. Present today were 33 children and an additional 6 staff members.

LPA toured the facility and made observations. LPA observed a container of Magnatiles in the young toddler room, which are recommended for children ages 3 years and up.

Based on observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is being cited on the attached LIC 9099D. Failure to submit Proof of Corrections (POC) by Plan of Correction date may result in additional civil penalties. Exit interview conducted with Director Theresa Gross. A Notice of Site Visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Julia Placencia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 52-CC-20260818155401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: LITTLE BUTTERFLIES SAN RAMON, THE
FACILITY NUMBER: 075700614
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/02/2026
Section Cited
CCR
101239(m)
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101239 Fixtures, Furniture, Equipment and Supplies (m) All play equipment and materials used by children shall be age-appropriate.
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The Magnatiles were removed during LPA's visit. Additionally, director shall submit a plan detailing how she will ensure toys in classrooms are age appropriate. Submit plan by due date of 9/2/26.
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This requirement is not met as evidenced by:
Based on observation, a container of Magnatiles, which are labeled for children
ages 3 years and up, were found on a shelf in the young toddler room, which is potential personal rights or health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason Jang
LICENSING EVALUATOR NAME: Julia Placencia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
LIC9099 (FAS) - (06/04)
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