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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 093624913
Report Date: 07/28/2026
Date Signed: 07/28/2026 11:18:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2026 and conducted by Evaluator Ye Vang
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260610130003
FACILITY NAME:STEP BY STEP EARLY LEARNING AND CHILDCARE CENTERFACILITY NUMBER:
093624913
ADMINISTRATOR:BAHL, RAHULFACILITY TYPE:
850
ADDRESS:981 SILVER DOLLAR AVENUETELEPHONE:
(650) 575-6122
CITY:SOUTH LAKE TAHOESTATE: CAZIP CODE:
96150
CAPACITY:75CENSUS: 13DATE:
07/28/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Mireya Torrez TIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not report an injury to parent/ authorized representative
Staff did not keep the floors safe, resulting in a child getting injured
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 28,2026, Licensing Program Analysts (LPAs) Sala Vang and Loraine Perez met with Director Mireya Torrez to deliver findings and close the complaint allegation above. At time of inspection, there was a census of 37 preschool children being supervised by 6 staff.

It was alleged that Staff did not report an injury to parent/ authorized representative and Staff did not keep the floors safe, resulting in a child getting injured. Throughout the investigation, LPA conducted interviews, reviewed documents, and made observations. Interview and evidence gathered did not produce a preponderance of evidence to support the allegation.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted, and a notice of site visit and appeal rights were provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Ye Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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