Kent County Community Action Agency, Inc.

“The Office of Child Care Licensing received a compliant on November 28, 2023, regarding a lack of supervision. An investigation began on November 28, 2023, and ended on December 1, 2023. This complaint is substantiated because the City of Dover Fire Marshal observed Child #1 alone in the kitchen while the stove was on. Staff #1 confirmed this. Additional concerns were noted during a follow-up visit on December 1, 2023, including lack of supervision because a child ran out of the classroom, down the hall, into the lobby to another staff. Also, staff-to-child ratio was not being maintained because a staff was alone with 10 children ages two to five, and toddlers were not being cared for in a separate area. Additionally, an accordion gate was installed but not being used to keep the kitchen inaccessible to the children.”

“Ensure staff members have a comprehensive background check every five years. Send copy of the fingerprint receipt .”

“Complete files are needed for the following staff members: Staff #1 needs an updated fingerprint Staff #2 needs needs annual training, OCCL Health and Safety training and an updated fingerprint Staff #3 needs an annual training, professional development plan, annual abuse and neglect and OCCL health and safety training Staff #4 needs annual training hours, OCCL health and safety training and updated fingerprint Staff #5 needs annual training hours, OCCL health and safety training and updated fingerprint Staff #6, 7 and 10 needs updated fingerprints Staff #8 needs annual training hours, OCCL health and safety training, professional development plan, annual abuse and neglect and updated fingerprint Staff #9 needs annual training hours, OCCL health and safety training and updated fingerprint”

“Ensure staff members document there exact arrival and departure times when working in the classrooms. Submit staff attendance record from 9-8-2023 to 9-15-2023.”

“Complete child files are needed for the following children: Child #3 needs hours and days of attending, immunization and lead blood test results and a developmental plan Child #5 needs hours and days of attending and developmental plan Child #6,8,9 needs hours and days of care Child #10 needs date of enrollment, hours and days of care”

“Ensure to document the exact arrival and departure of children in care for each classroom. Send attendance from 9-8-2023 to 9-15-2023”

“Repair or replace the wooden gate in the child care outdoor area. Remove broken toys from the outdoor play area, add additional mulch to the fall zones and remove all hazards (leaves) from the outdoor play area. Send pictures”

“Ensure diaper changing table is five feet from the handwashing sink. ( corrected at the visit when the changing table was moved to the bathroom area)”

“Provide lesson plans for each classrooms that include the weekly opportunities for special activities.”

“The Office of Child Care Licensing (OCCL) received a complaint on July 18, 2022, regarding improper discipline. This complaint was also self-reported to OCCL and law enforcement. OCCL received clearance from law enforcement to investigate the complaint on October 17, 2022. An investigation was conducted on October 20, 2022. The complaint is substantiated for improper discipline because staff confirmed Staff #2 hit Child #1. A concern noted was, one staff member was supervising eight children ages one and two during nap time, and about half of the children were awake.”

“Ensure staff are documenting their arrival and departure times accurately. The Pre-K room did not have an attendance record for 10/25/22. This was discussed and corrected when an attendance record for the day was created.”

“Ensure staff are documenting the children's arrival and departure times accurately. The Pre-K room did not have an attendance record for 10/25/22. This was discussed and corrected when an attendance record for the day was created.”

“Ensure administrator is on site 50 percent of the hours of operation.”

“Ensure ratios are maintained at all times. LS Smith observed Staff #14, who is unqualified, alone with 5 children. This was corrected when Staff 14 joined another teacher who is qualified. LS Rasin-Benn observed Staff #10 alone with 19 SA children. This was corrected when another staff member entered the classroom.”

“Ensure staff files are complete. Staff # 1, 4, 5, and 6 need CPR and First Aide. Staff #1, 10, and 13 need annual review of abuse and neglect. Staff #1 and 14 need a PD plan. Staff #9 and 10 need a complete file. Staff #14 needs a job description, employee declaration, drug and alcohol statement, release of employment, and a completed service letter.”

“Ensure staff's attendance is documented with arrival and departure times. The SA and Pre-School classroom did not have a attendance record completed for the day.”

“Ensure parents right to know log is completed with all children enrolled and anyone who tours.”

“Ensure child files are complete. Child #1, 2, 4, 5, 6, and 7 needs a developmental plan. Child #2, 3, and 5 need documented date of enrollment. Child #7 needs lead test results, and parent permissions. Child #8 needs a complete file. Child #10 needs an updated health appraisal and immunization records. Child #11 needs updated immunization record.”

“Ensure children's attendance is documented with arrival and departure times. The SA and Pre-School classroom did not have a attendance record completed for the day.”

“Ensure spoiled food is discarded appropriately. LS Smith observed spoiled milk in the deep freezer.”

“Ensure ventilation in the bathroom is working. Both bathrooms need proper ventilation installed.”

“Ensure lesson plans are completed and posted in each classroom. No classroom had a completed lesson plan posted.”