Ncc Head Start, Inc. Manor Park

“Ensure all materials and structures on the playground are in good condition and free from hazards. There is a gutter spout that has become detached from the roof line gutter. Repair and send pictures to OCCL.”

“OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. Between February 19, 2025, and February 20, 2025, three complaints were reported to the Office of Child Care Licensing (OCCL) regarding concerns of improper discipline. On February 18, 2025, Administrator #1 self-reported the incident to Licensing Specialist #1. An investigation was conducted on February 26, 2025. Based on the results of the investigation, this complaint is substantiated for improper discipline, as video footage reviewed by LS #1 and #2 showed Staff #2 grabbing Child #1 by one hand and arm and lifting them into the air on two separate occasions. Following an internal investigation, Staff #1 and Staff #2 received disciplinary write-ups placed in their files and are required to complete refresher training on the program's practices for promoting children s healthy social and emotional development (Pyramid Model). Additionally, both staff members will receive individual coaching sessions from the program s Classroom Quality Assurance Coach. Additional concerns were identified during the investigation, including the use of cell phones in the classroom and failure to maintain proper classroom ratios. Video footage showed Staff #1 using their cell phone multiple times to text and answer a phone call while in the classroom. Additionally, Staff #2 was observed leaving the classroom with the lunch cart for approximately four minutes, despite attendance records indicating that thirteen children were signed in and present during lunchtime”

“Ensure Staff #1 has Service Letters in file. Send to OCCL when Complete.”

“Ensure all staff are fingerprinted every five years. Staff #1, and Staff #3 need to be re-fingerprinted. Send receipt to OCCL when complete. Staff #2 needs a copy of their fingerprint receipt in their staff file. Send a copy to OCCL when complete.”

“Personnel Files; Ensure all personnel files are complete. Staff #1 needs to complete OCCL's Health & Safety training Send to OCCL when complete.”

“Ensure medication administration records are complete, and mediation is not expired. Child #5's inhaler was expired,, and not in its original box. Send a picture of the inhaler in its original box along with a current signed medication administration record, which is signed monthly by the parent. Send to OCCL when complete.”