First Steps Preschool, Llc

“Ensure child files are complete. One child needs blood lead screening, parents right to know notice, and screen time permission. One child needs a health appraisal land immunization record. One child needs an updated health appraisal.”

“Ensure all sinks supply hot and cold water. The automatic sink in the school-age classroom and the automatic sink in the two-year-old classroom were observed to not supply hot water.”

“Ensure each toilet room has at least one sink with running water. The sinks in the two bathrooms located in the hallway were turned off. The owner stated the sinks are turned off to discourage the children from playing in the water, to ensure proper handwashing, and to cut down on the time spent in the bathrooms. She stated handwashing occurs at the sink located in the school-age classroom.”

“Ensure fall zone material is under all climbing equipment designed for the children's feet to leave the ground. Move the little tikes slide from the grass area in the toddler outdoor play area to the mulch fall zone.”

“The Office of Child Care Licensing (OCCL) received a complaint on November 13, 2025, regarding the center not following their stated open-door policy, not following the termination policy, accident injury procedures, and not being respectful. An investigation was conducted on November 25, 2025. This complaint is substantiated for accident injury procedures and not following the open-door policy because a head injury occurred and the parent/guardian was not notified immediately, and parents/guardian are not permitted into the building at drop-off and pick-up as multiple parents were observed waiting outside until their children were brought to the door for pick up. There is no evidence to substantiate the allegations that staff are not respectful, and do not follow the center s termination policy based on staff interviews and the written parent handbook policies.”

“Ensure staff files are complete. Staff #1 needs nine hour annual training hours, one in health and safety, medication certification and an annuall abuse and neglect review.”

“Child #2 needs blood lead test results. Child #9 needs an updated health appraisal.”

“Staff #1 needs OCCL Health and Safety training, two reference letters and a health appraisal w/TB Staff #2 needs OCCL Health and Safety training and comprehensive background check Staff #3 needs one additional reference letter Staff #4 (not determined) needs 2 hours in health and safety training”

“Ensure child files are complete Child #1,5,7 and 13 need blood lead test results”

“Add mulch to the fall zones where the children's feet leave the ground”

“Ensure staff files are complete. Eight staff members need to complete the Health and Safety Training for Child Care Professionals. One staff member needs a job description and two references. Two staff members need to be re-fingerprinted. One staff member needs an eligibility letter from CHU. One staff member needs an adult health appraisal with TB results. Three staff members need service letters.”

“Ensure child files are complete. One child needs a health appraisal, immunization record, and blood lead screening results. Two children need blood lead screening results.”

“Ensure each toilet room has at least one sink with warm running water. The sinks in the bathrooms were turned off. Owner Christina stated the sinks are off to discourage the children from playing in the water and to help cut down on the time the children spend in the bathroom. The children wash their hands at the sink outside the bathrooms. This was discussed and corrected when the sinks were turned on.”

“Replenish the mulch in all fall zone areas to ensure there is nine inches of mulch.”

“Ensure staff files are complete. Staff #1 needs 1st aid/CPR training, orientation, a job description and a health appraisal to include b Staff #2 needs a health appraisal with TB Staff #4 needs a health appraisal with TB Staff #5 needs needs a health appraisal Staff #8 needs a job description and references along w a release of employment form and a service letter Staff #11 needs safe sleep and annual review of abuse and neglect”

“Add mulch to the fall zones in the large play yard”

“Update the feeding schedules for three infants”

“Lesson plans must be dated. This was corrected at the visit.”

“On April 6, 2022, OCCL received a complaint regarding not releasing a child in accordance of custody arrangements, and unauthorized pick up of a child. An investigation by Licensing Specialists Donovan and Rasin-Benn began on April 11, 2022 and concluded April 12, 2022. This complaint is substantiated for unauthorized release of a child because the center allowed a child to be picked up by someone who was not listed on the emergency card or the HiMama app as an authorized release person, however verbal consent was given in the past. There is no evidence to substantiate this complaint for not following custody arrangements because a custody agreement was not provided to the center until after this complaint was investigated.”