daycarefile
License activeChild-care centerAccepts CCDF subsidy

Primrose School Of West Lake Hills

3423 Bee Caves Rd Ste A100, West Lake Hills, TX 78746 · Travis County (512) 689-8839 License #1661183 · first licensed Mar 15, 2018
29
inspections on file
18
recorded violations
6
health & safety class
Oct 14, 2026
last inspection

Inspection history

Source: Texas Health and Human Services Commission, Child Care Regulation

Records held from Sep 1, 2021 onward. Earlier visits may exist in the agency’s own files.

Inspection history for Primrose School Of West Lake Hills
DateKindOutcome as recordedViolationsOfficial record
Oct 14, 2026InspectionNo deficiencies cited0Agency record
Sep 15, 2026InspectionNo deficiencies cited0Agency record
Sep 11, 2026ReportDeficiencies cited2Agency record
May 28, 2026InspectionNo deficiencies cited0Agency record
May 11, 2026InspectionNo deficiencies cited0Agency record
Apr 2, 2026InspectionNo deficiencies cited0Agency record
Mar 31, 2026ReportNo deficiencies cited0Agency record
Dec 12, 2025InspectionNo deficiencies cited0Agency record
Nov 24, 2025InspectionNo deficiencies cited0Agency record
Nov 20, 2025ReportDeficiencies cited2Agency record
Nov 18, 2025ReportDeficiencies cited1Agency record
Nov 18, 2025InspectionNo deficiencies cited0Agency record
Nov 10, 2025ReportNo deficiencies cited0Agency record
Aug 7, 2025InspectionNo deficiencies cited0Agency record
Jun 25, 2025InspectionNo deficiencies cited0Agency record
Sep 6, 2024InspectionNo deficiencies cited0Agency record
Aug 26, 2024InspectionDeficiencies cited2Agency record
Aug 19, 2024InspectionDeficiencies cited2Agency record
Mar 13, 2024InspectionNo deficiencies cited0Agency record
Feb 4, 2024ReportDeficiencies cited1Agency record
Oct 13, 2023InspectionNo deficiencies cited0Agency record
Oct 2, 2023InspectionDeficiencies cited3Agency record
Oct 31, 2022InspectionNo deficiencies cited0Agency record
Oct 20, 2022InspectionDeficiencies cited1Agency record
Feb 11, 2022InspectionNo deficiencies cited0Agency record
Feb 7, 2022ReportDeficiencies cited1Agency record
Jan 19, 2022InspectionNo deficiencies cited0Agency record
Jan 11, 2022ReportDeficiencies cited1Agency record
Nov 18, 2021InspectionDeficiencies cited2Agency record
Sep 20, 2021
no longer in the state’s current file
ReportNo deficiencies cited0Agency record

Violations

Text reproduced verbatim · Texas Health and Human Services Commission, Child Care Regulation
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Sep 11, 2026Report · 2 deficiencies cited
StandardState weight: Medium High
746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child

“A food that a child was known to be allergic to was served to that child.”

Corrected Oct 7, 2026
StandardState weight: Medium
746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk

“No incident report was made about the allergy incident.”

Corrected Oct 7, 2026
Nov 20, 2025Report · 2 deficiencies cited
StandardState weight: Medium High
746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child

“During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.”

Corrected Dec 4, 2025
Health & safetyState weight: High
746.305(a)(6) — Report Situation Placing Children at Risk

“The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.”

Corrected Dec 4, 2025
Nov 18, 2025Report · 1 deficiency cited
StandardState weight: Medium High
746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

“This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.”

Corrected Nov 25, 2025
Aug 26, 2024Inspection · 2 deficiencies cited
StandardState weight: Medium High
746.3417(3) — Children Handwashing After Toileting or Diapering

“A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.”

Corrected Aug 26, 2024
Health & safetyState weight: High
746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for

“Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.”

Corrected Aug 26, 2024
Aug 19, 2024Inspection · 2 deficiencies cited
StandardState weight: Medium High
746.3417(3) — Children Handwashing After Toileting or Diapering

“A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.”

Corrected Aug 19, 2024
StandardState weight: Medium High
746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation

“Eight out of the ten staff files reviewed did not have proof of orientation to the center.”

Corrected Aug 20, 2024
Feb 4, 2024Report · 1 deficiency cited
Health & safetyState weight: High
746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“A caregiver did not show good judgment when she duct taped a child's shoes to his feet.”

Corrected Mar 11, 2024
Oct 2, 2023Inspection · 3 deficiencies cited
StandardState weight: Medium
746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days

“Current feeding instructions for four children were not available for review.”

Corrected Oct 6, 2023
StandardState weight: Medium High
746.3401(a) — Annual Sanitation Inspection

“The required annual sanitation inspection was not available for review.”

Corrected Nov 10, 2023
Health & safetyState weight: High
746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for

“One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.”

Corrected Oct 2, 2023
Oct 20, 2022Inspection · 1 deficiency cited
Health & safetyState weight: High
746.2426 — Infant May Not Sleep in a Restrictive Device

“During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.”

Corrected Oct 20, 2022
Feb 7, 2022Report · 1 deficiency cited
Health & safetyState weight: High
746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.”

Corrected Feb 18, 2022
Jan 11, 2022Report · 1 deficiency cited
StandardState weight: Medium
746.707 — Incident/Illness Report Form Shared with Parent

“Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.”

Corrected Jan 21, 2022
Nov 18, 2021Inspection · 2 deficiencies cited
StandardState weight: Medium High
746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional

“There were more than one food allergy plan that did not have the parent's signature.”

Corrected Dec 3, 2021
StandardState weight: Medium
746.4135(b) — Children's Products- Annual Certification

“The Children's Product certificates was last updated on 3-11-2020.”

Corrected Nov 24, 2021

Nearby providers