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License activeChild-care centerAccepts CCDF subsidy

The Parent Helper Daycare & Learning Center

3939 S Polk St Ste 110, Dallas, TX 75224 · Dallas County (214) 272-3822 License #1701395 · first licensed Jun 30, 2020
21
inspections on file
50
recorded violations
8
health & safety class
Sep 15, 2026
last inspection

Inspection history

Source: Texas Health and Human Services Commission, Child Care Regulation

Records held from Sep 1, 2021 onward. Earlier visits may exist in the agency’s own files.

Inspection history for The Parent Helper Daycare & Learning Center
DateKindOutcome as recordedViolationsOfficial record
Sep 15, 2026AssessmentDeficiencies cited1Agency record
Jul 10, 2026InspectionNo deficiencies cited0Agency record
Jun 25, 2026InspectionDeficiencies cited4Agency record
Jan 16, 2026AssessmentDeficiencies cited1Agency record
Nov 24, 2025InspectionDeficiencies cited2Agency record
Nov 21, 2025ReportNo deficiencies cited0Agency record
Aug 18, 2025InspectionDeficiencies cited3Agency record
Jun 9, 2025InspectionNo deficiencies cited0Agency record
Feb 27, 2025InspectionNo deficiencies cited0Agency record
Oct 7, 2024InspectionNo deficiencies cited0Agency record
Sep 18, 2024InspectionDeficiencies cited3Agency record
Jun 13, 2024InspectionNo deficiencies cited0Agency record
Apr 8, 2024ReportDeficiencies cited1Agency record
Apr 3, 2024InspectionNo deficiencies cited0Agency record
Mar 11, 2024InspectionDeficiencies cited1Agency record
Feb 28, 2024InspectionDeficiencies cited10Agency record
Apr 27, 2023InspectionDeficiencies cited8Agency record
Jun 24, 2022AssessmentDeficiencies cited3Agency record
Jun 13, 2022InspectionDeficiencies cited4Agency record
Jun 10, 2022InspectionDeficiencies cited6Agency record
May 18, 2022InspectionDeficiencies cited3Agency record

Violations

Text reproduced verbatim · Texas Health and Human Services Commission, Child Care Regulation
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Sep 15, 2026Assessment · 1 deficiency cited
Health & safetyState weight: High
745.247 — Franchise Tax Delinquent

“Operation is not maintaining compliance with their governing body entity requirements.”

Corrected Sep 30, 2026
Jun 25, 2026Inspection · 4 deficiencies cited
StandardState weight: Medium High
746.2905(2) — Children Not Required to Sleep - May Not Confine in a Restrictive Device

“A child was observed asleep in a highchair.”

Corrected Jun 25, 2026
Health & safetyState weight: High
746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“A child was observed asleep in a room alone.”

Corrected Jun 25, 2026
StandardState weight: Medium High
746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually

“An individual who did not have current transportation training transported children in care of the operation to a field trip destination.”

Corrected Jun 25, 2026
StandardState weight: Medium High
746.5607(d) — Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat

“A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.”

Corrected Jun 25, 2026
Jan 16, 2026Assessment · 1 deficiency cited
PaperworkState weight: Medium Low
746.303(b) — Report Number of Employees

“Annual report has not been completed and submitted by required due date.”

Corrected Jan 21, 2026
Nov 24, 2025Inspection · 2 deficiencies cited
StandardState weight: Medium High
746.1601 — Child/ Caregiver Ratio - 13 or More Children

“Caregiver in the infant room was observed supervising seven infant children.”

Corrected Nov 24, 2025
Health & safetyState weight: High
746.2401(7) — Basic Requirements for Infants - Never Unsupervised

“An infant was observed wandering off outside to the infant room during the inspection.”

Corrected Nov 24, 2025
Aug 18, 2025Inspection · 3 deficiencies cited
StandardState weight: Medium
746.5205(4) — Documentation of Drills

“Fire drills were not documented for the months of June and July.”

Corrected Aug 21, 2025
StandardState weight: Medium High
746.3407 — Maintenance of Building, Grounds and Equipment

“Shelving and furniture in the infant classroom appears stained and soiled.”

Corrected Aug 25, 2025
StandardState weight: Medium High
746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR

“Two staff files do not have current pediatric CPR training.”

Corrected Sep 3, 2025
Sep 18, 2024Inspection · 3 deficiencies cited
StandardState weight: Medium High
746.1601 — Child/ Caregiver Ratio - 13 or More Children

“One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.”

Corrected Sep 18, 2024
Health & safetyState weight: High
746.2411(2)(G) — Safety Requirements for Play Yards - Size of Mesh Openings

“There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.”

Corrected Sep 30, 2024
StandardState weight: Medium High
746.2409(a)(1) — Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib

“One crib in the 0-11 month classroom does not have a snugly fitting mattress.”

Corrected Sep 30, 2024
Apr 8, 2024Report · 1 deficiency cited
StandardState weight: Medium High
746.1601 — Child/ Caregiver Ratio - 13 or More Children

“This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.”

Corrected Jun 3, 2024
Mar 11, 2024Inspection · 1 deficiency cited
StandardState weight: Medium
746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer

“A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”

Corrected Mar 26, 2024
Feb 28, 2024Inspection · 10 deficiencies cited
StandardState weight: Medium High
746.1601 — Child/ Caregiver Ratio - 13 or More Children

“The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.”

Corrected Feb 28, 2024
PaperworkState weight: Medium Low
746.901(4) — Required Personnel Records - Required Affidavit

“Two of the five personnel files reviewed do not have a notarized affidavit on file.”

Corrected Mar 5, 2024
StandardState weight: Medium High
746.3505(b) — Diapering Procedures - Wash Infant's Hands

“Infant's hands were not washed after diaper changing.”

Corrected Feb 28, 2024
StandardState weight: Medium High
746.3505(a) — Diapering Procedures - Caregiver's Hands Washed

“A caregiver was observed not washing their hands after diaper changing.”

Corrected Feb 28, 2024
StandardState weight: Medium High
746.3503(c)(3) — Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child

“A caregiver was observed turning away from the diaper changing table while an infant was on the table.”

Corrected Feb 28, 2024
StandardState weight: Medium High
746.605(6) — Required Admission Information - Emergency Contact

“Complete emergency contact information was not available for five of the five children's records reviewed.”

Corrected Mar 5, 2024
StandardState weight: Medium
746.611(b) — Health Statement on File within 1 Week of Admission

“Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.”

Corrected Mar 20, 2024
StandardState weight: Medium
746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer

“A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”

Corrected Mar 5, 2024
StandardState weight: Medium
746.605(11) — Required Admission Information - Physician Information

“One of the five children's records reviewed did not have completed information for a physician or emergency care facility.”

Corrected Mar 5, 2024
Health & safetyState weight: High
746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle

“A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.”

Corrected Apr 1, 2024
Apr 27, 2023Inspection · 8 deficiencies cited
StandardState weight: Medium High
746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional

“A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.”

Corrected May 4, 2023
StandardState weight: Medium
746.5205(4) — Documentation of Drills

“There was no current record of monthly fire drills.”

Corrected May 4, 2023
StandardState weight: Medium High
746.613(b) — Immunization Records, Exceptions, and Exemptions Current

“1 of 6 student files reviewed did not include current immunization records.”

Corrected May 4, 2023
Health & safetyState weight: High
746.5617(a)(1) — Required Equipment in Vehicles - List of Children

“There was no list of names available for children being transported by the operation.”

Corrected May 4, 2023
StandardState weight: Medium High
746.1301(a)(1)(A) — Training Requirements for Employees, Caregivers, and Directors - Orientation

“5 of 5 staff files reviewed did not include orientation training.”

Corrected May 4, 2023
StandardState weight: Medium High
746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

“The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments”

Corrected May 4, 2023
StandardState weight: Medium
746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

“There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.”

Corrected May 4, 2023
StandardState weight: Medium High
746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training

“There was no transportation training on file for the individual responsible for transporting children in care.”

Corrected May 4, 2023
Jun 24, 2022Assessment · 3 deficiencies cited
StandardState weight: Medium
746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Corrected Jul 1, 2022
StandardState weight: Medium High
746.5401 — Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Corrected Jul 1, 2022
StandardState weight: Medium High
746.1203(3) — Responsibilities of Caregivers - Know Children's Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.”

Corrected Jul 1, 2022
Jun 13, 2022Inspection · 4 deficiencies cited
StandardState weight: Medium High
746.1203(3) — Responsibilities of Caregivers - Know Children's Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.”

Corrected Jun 17, 2022
StandardState weight: Medium
746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Corrected Jun 17, 2022
StandardState weight: Medium High
746.5401 — Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Corrected Jun 17, 2022
StandardState weight: Medium High
746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps

“Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.”

Corrected Jun 13, 2022
Jun 10, 2022Inspection · 6 deficiencies cited
Health & safetyState weight: High
746.2419(3) — Requirements for Feeding Infants - Never Prop Bottles

“Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.”

Corrected Jun 10, 2022
StandardState weight: Medium High
746.1203(3) — Responsibilities of Caregivers - Know Children's Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.”

Corrected Jun 10, 2022
StandardState weight: Medium
746.2207(c)(3) — Screen Time Activities - Not Exceed One Hour Daily

“Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.”

Corrected Jun 10, 2022
StandardState weight: Medium High
746.1601 — Child/ Caregiver Ratio - 13 or More Children

“There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.”

Corrected Jun 10, 2022
StandardState weight: Medium
746.2505(4)(C) — Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups

“A toddler was observed sleeping in a play yard with a training cup.”

Corrected Jun 10, 2022
Health & safetyState weight: High
746.2426 — Infant May Not Sleep in a Restrictive Device

“A infant was observed being allowed to sleep in a bouncer.”

Corrected Jun 10, 2022
May 18, 2022Inspection · 3 deficiencies cited
StandardState weight: Medium High
746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal

“The operation does not have a current fire inspection. The last documented inspection was in March 2021.”

Corrected Jun 18, 2022
StandardState weight: Medium
746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Corrected May 31, 2022
StandardState weight: Medium High
746.5401 — Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Corrected Jun 8, 2022

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