Pasadena Head Start Center

“During the investigation it was found that on 10/15/2025, the parent noticed there was something wrong with her child's arm, the emergency room physician diagnosed the child with nursemaid elbow. The parent notified the director that her child?s arm was injured and required medical treatment. The director did not report the concerns to Licensing.”

“During the records review the background checks werent validated”

“A caregiver failed to appropriately intervene during a disciplinary incident at the operation.”

“It was revealed that a caregiver was yelling at the children at the operation.”

“A child's record was not available for DFPS staff review during the investigation.”

“DFPS staff determined there was reason to believe that physical abuse occurred at the operation.”

“A caregiver failed to appropriately intervene during a disciplinary incident at the facility which resulted in an injury.”

“A caregiver's file was not made available for DFPS review during the investigation.”

“Camera footage revealed that a caregiver harshly/aggressively pulled a chair out from under a child while her arms and legs were within her shirt, resulting in the child hitting her head on the ground and suffering a concussion.”

“CCR staff was not notified of a disciplinary incident which caused an injury requiring medical attention.”

“A caregiver inappropriately disciplined a child when the child was picked up by their arm and dragged out of the classroom because the child took off their shoes during naptime.”

“Based on the information obtained, it was determined the staff did not supervise the children properly when a child walked out to the parking lot.”

“Based on the information obtained, it was determined caregiver did not use good judgement when a parent was provided with incorrect information regarding a child that was left unsupervised. The substitute caregiver was not equipped to handle the drop off/pick up procedures.”

“It was found that the caregiver failed to do count before and after going outside and did not notice that a child was left in the classroom.”

“It was found that a child was left unattended in the classroom for 12 minutes.”

“A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required”