St. Bakhita Learning Academy Llc

“On May 18, 2026, the Office of Child Care Licensing (OCCL) received a complaint alleging non-compliance with staff-to-child ratio and maximum group size requirements in the opening classroom, the use of unqualified staff to supervise children, improper diapering practices due to the absence of a changing table, and failure to implement an appropriate activity schedule. An investigation was conducted on May 26, 2026. The complaint is substantiated regarding staff-to-child ratio requirements and diapering procedures. During the investigation, LS #1 observed Staff #2 supervising seven one-year-old children after an additional child arrived for care. The classroom exceeded the required staff-to-child ratio until Owner #1 relocated one child to the infant classroom, restoring compliance. In addition, diapering procedures were not implemented in accordance with regulations in the opening classroom as a soiled diaper was observed in a trash can not designated exclusively for diaper disposal nor was it foot-activated or have a lid, and no diapering procedure was posted. Staff #3 reported several two- and three-year-old children in the classroom remained in pull-ups and were not yet toilet trained. According to this information, a diaper changing table is not required. The allegations concerning unqualified staff and failure to follow an appropriate activity schedule are unsubstantiated. Records and observations confirmed all staff present were qualified as Early Childhood Teachers or Early Childhood Assistant Teachers. Observations also verified children were engaged in activities consistent with the posted daily schedule. Administrator #1 and Staff #10, who is trained in day-to-day operations, did not arrive until approximately 7:47 a.m. and 8:00 a.m., respectively. Due to staff absences, Staff #2 remained in the office supervising Child #1 and Child #2 until Administrator #1 arrived. Children should only be cared for in designated child care spaces.”

“Ensure staff supervise children at rest. 1 staff was observed using the bathroom in the classroom while children were napping. This was corrected when LS Hackett informed that teacher of Regulation 27 and suggested she call for help in the future.”

“Ensure staff files are complete. Staff #1, 2, and 3 need their Health/Safety training. Staff #7 needs their CPR/FA, Administration of Medication, and updated health appraisal with TB. Not Determined: Staff #4 needs 3 training hours. Staff #5 needs 15 training hours. Staff #6 needs 9 training hours. Staff #7 needs 9 training hours.”

“Ensure child files are complete. Child #7 needs their blood lead screening results.”

“Ensure staff files are complete. Submit Administration of Medication for Staff #2.”

“Ensure child files are complete. Submit developmental plans for Children #2, 3, and 9 to OCCL.”

“Hire a qualified administrator by December 2, 2025.”