West End Neighborhood House, Inc.
Inspection history
Source: Delaware Office of Child Care LicensingRecords held from Sep 27, 2021 onward. Earlier visits may exist in the agency’s own files.
Delaware publishes only visits where a regulation was cited, plus complaint investigations. Visits that found no violations do not appear in the state's data, so a gap between dates here does not mean the program went uninspected. Delaware does not publish a severity weight for its citations.
| Date | Kind | Outcome as recorded | Violations | Official record |
|---|---|---|---|---|
| Dec 18, 2025 | Unannounced Full Compliance Review | 3 regulations cited | 3 | Agency record |
| Dec 31, 2024 | Unannounced Full Compliance Review | 1 regulation cited | 1 | Agency record |
| Dec 6, 2024 | Unannounced Full Compliance Review | 1 regulation cited | 1 | Agency record |
| Dec 5, 2023 | Unannounced Full Compliance Review | 3 regulations cited | 3 | Agency record |
| Aug 29, 2023 | OCCL Standards Complaint | No Evidence to Substantiate | 0 | Agency record |
| Jan 24, 2023 | Unannounced Full Compliance Review | 4 regulations cited | 4 | Agency record |
Violations
Text reproduced verbatim · Delaware Office of Child Care LicensingNearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.
Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.
“Ensure staff have received Eligibility Letter prior to being with children. Staff #14, #17, #18 need fingerprints.”
“Ensure staff files are complete. Training hours (2 in Health and Safety) and signed PD Plan: Staff #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 (PD plan only), 17, 18 In addition to above documents, new staff files are missing items. Staff #6 and #7 need: Orientation, OCCL Health and Safety, Application/Resume, Job Description, references, Declaration, Drug and Alcohol Statement, Adult Abuse, Health Appraisal with TB test, Release of Employment and Service Letters. Staff #13 needs Orientation, Job Description, and references Staff #14 needs Training hours, PD Plan, and Job Description”
“Application is due 60 days before expiration (last week of November). CORRECTED AT VISIT.”
“Ensure staff files are complete. Staff #1, Staff #2, and Staff #3 need service letters or attempts shown. Staff #4 needs CPR and First Aid. (CAV) Staff #4 needs 9 hours of Professional Development training (Not determined through 12/31/24)”
“Ensure radon testing is done every 5 years and send results to OCCL.”
“Review and post positive behavior policy on information boards.”
“Ensure all staff files are complete. Staff #1 needs first aid/CPR, 3 training hours, 4 references, and a current health assessment with TB results. Staff #2 needs first aid/CPR, a PD plan, orientation, and health assessment with TB results. Staff #3 needs five training hours. Staff #4 needs first aid/CPR and health assessment with TB results. Staff #6 needs first aid/CPR.”
“Send fire drill logs for October, 2023 and November 2023.”
“Staff files need the following: - Staff #1, 4, 5, 6, 7, and 8 need the health and safety training. - Staff #2 needs a job description, references, declaration and drug/alcohol statement, and service letters. - Staff #6 will need updated fingerprinting. - Staff #8 needs references, health appraisal, and service letters. - Staff #9 needs an orientation, references, drug/alcohol statement, and a health appraisal.”
“Send an updated parents right-to-know log for children enrolled throughout the past year.”
“Child #11 and #12 need updated health appraisals from when they began Kindergarten.”
“Renewal application is due 60 days prior to the license expiration. This was corrected upon receipt on 12-29-22.”
Nearby providers
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0.1 mi · Child-care center · 13 violationsWilmington Head Start, Inc. - West End Center
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0.2 mi · Child-care center · 13 violations