Kindercare Learning Center

“Based on the Center Director’s admission, corroborating staff interviews, and documentation reviewed during the investigation, it was corroborated that Staff S2 violated children’s personal rights by using food and mealtime as a form of discipline. Specifically, Staff S2 withheld food from children as a consequence for their behavior, threatened children with consequences if they did not behave, and discarded a child’s food after the child did not comply with S2’s directions. This poses a potential health and safety risk to children in care.”

“Based on the Director’s admissions on May and May 27, 2026, corroborating staff interviews, and documentation reviewed during the investigation, the LPA determined that staff assigned to function as teachers at the facility did not meet the minimum teacher qualification requirements pursuant to CCR Section 101216.1. Specifically, staff were assigned teacher duties without completing the required educational coursework or obtaining an applicable permit prior to employment as a teacher. This poses a potential risk to the health and safety of children in care.”

“Based on the Director’s admission on May 13, 2026 and staff interviews, the LPA determined that an unusual incident occurred at the facility that met the reporting requirements pursuant to CCR Section 101212(d)(1)(C). The facility did not report the incident to Community Care Licensing. This poses a potential risk to the health, safety of children in care.”

“Based on interviews and the LPA’s observations during the complaint investigation, it was corroborated that daycare children were allowed to use a play structure that had been designated off-limits due to safety concerns, and the structure was not made inaccessible to children in care.”

“Based on the Center Director’s statements on 4/14/26 and the Unusual Incident Report (UIR) submitted by the facility on 3/19/26, it was determined that staff member S1 violated the personal rights of children C1, C2, and C3 on more than one occasion by denying a child the ability to use the bathroom and by roughly handling two children in care. This posed a potential health and safety risk to persons in care.”

“Based on the LPA's observation on 11/14/25 and 11/20/25, the LPA observed observed that the facility’s Little Tikes plastic play structure was not in safe operating condition. The LPA noted that a metal cylindrical pin,approximately four feet in length, which is intended to secure a section of the play structure’s interlocking plastic panels to the frame, had become loose. Additionally, the LPA observed that the plastic pyramid-shaped roof component of the play structure was no longer securely attached to the metal frame. This poses an immediate health, safety and/or personal rights risk(s) to children in care.”

“Based on the LPA's observations on 11/14/25 and 11/20/25, the LPA observed an area of lawn immediately next to the concrete play area/tricycle track that is uneven and sunken compared to the surrounding ground. In some spots, the dirt has sunk approximately eight inches, creating a tripping hazard for children and staff. This poses a potential health, safety and/or personal rights risk(s) to children in care.”

“Based on interviews conducted with facility staff S1 through S15 during the investigation, it was corroborated that on numerous occasions, sick children remained in their classrooms with symptoms such as fever, diarrhea, vomiting, or signs of hand, foot, and mouth disease including mouth sores and rashes on the hands and feet while awaiting pick up. Former Director Richardson admitted that the facility did not have an isolation area set up for sick children. This poses a potential risk to the children in care.”

“Based on the interviews conducted by the LPA and former center director, Kylie Richardson’s own admission on June 20, 2025, it was corroborated that the facility did not notify child C1's authorized representative of their concerns regarding a suspected head injury in a timely manner. It was corroborated through interviews that child C1 was struck on the back of the head by another child with a metal water bottle, resulting in a bump. It was further corroborated through interviews that C1’s authorized representative was not notified until pick up time that day. This posed a potential risk to the health and safety of children in care.”

“Based on information obtained through interviews, the center director's own admission, and documents obtained during the investigation, it was corroborated that children's personal rights were violated while at this facility. Specifically, it was corroborated through interviews that S5 and S8 have made inappropriate statements to children regarding their appearance and/or personal hygiene. This poses an immediate health and safety risk to the children in care.”

“based on the center director's admission on 08/17/23 and the unusual incident report (UIR) submitted to CCLD on 08/08/23, on 08/07/23 at approximately 05:00pm, child C1 and C2 were left without supervision of a teacher for approximately two minutes while on the center's main playground before being reunited with their class.This presents a potential threat to the health and safety of children in care.”

“Based on a record review, the facility had three faucets (Site “A”, "F", and "M") that exceeded the allowable levels of lead in the water. They had a reading of 19.0ppb, 13.0ppb, and 6.0ppb, respectively. This is a potential health and safety risk to children in care.”

“based on the center director's admission on 10/07/22 and the unusual incident report (UIR) submitted to CCLD on 09/28/22 that on 09/27/22 at approximately 11:30am, child C1 and C2 were left without supervision of a teacher for approximately five to ten minutes while in a preschool classroom before being reunited with their class. This presents a potential threat to the health and safety of children in care.”

“the center director's admission on 05/20/22 and the unusual incident report (UIR) submitted on 05/03/22 that on 05/02/22 at approximately 04:00pm, child C1 was left without supervision of a teacher for approximately five minutes while on the fully fenced playground during an outdoor to indoor transition. This presents a potential threat to the health and safety of children in care.”

“based on a witness statement and the [name withheld]'s own admission, staff S1 put their hand underneath child C1's armpit in order to lift up C1 from their chair and walk C1 to a different area of the classroom after the child declined to cooperate. Per the [name withheld] director and S2, this did not result in any injury for C1. This is a potential threat to the health and safety of children in care.”

“based on the LPA's observations on 07/21/21 at 11:29am and information obtained from staff interviews, the [name withheld] did not repair a cracked window and water damaged and moldy ceiling tiles in the "pre-k" room in a timely manner. In addition, the [name withheld] did not take appropriate measures to keep the [name withheld] free of wasps, which resulted in numerous children being stung while on the play yard. Lastly, the [name withheld] did not ensure that all power receptacles at the facility are in good repair. Staff interviews revealed that a power receptacle located in an accessible area of the play yard had exposed electrical wiring. This poses a potential health and safety risk to the children in care.”

“based on the LPA's observations on 07/21/21 at 11:50am and information obtained from staff interviews, the [name withheld] did not ensure that all napping children had washable sheets on their nap cots. This poses a potential health and safety risk to the children in care.”