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License activeChild-care centerAccepts CCDF subsidy

North Custer Kindercare

6525 Custer Rd, Plano, TX 75023 · Collin County (972) 618-0011 License #308151- 747 · first licensed Jul 12, 1988
23
inspections on file
26
recorded violations
11
health & safety class
Apr 22, 2026
last inspection

Inspection history

Source: Texas Health and Human Services Commission, Child Care Regulation

Records held from Sep 1, 2021 onward. Earlier visits may exist in the agency’s own files.

Inspection history for North Custer Kindercare
DateKindOutcome as recordedViolationsOfficial record
Apr 22, 2026InspectionDeficiencies cited1Agency record
Jan 6, 2026InspectionNo deficiencies cited0Agency record
Oct 28, 2025InspectionNo deficiencies cited0Agency record
Oct 27, 2025ReportNo deficiencies cited0Agency record
Sep 8, 2025InspectionNo deficiencies cited0Agency record
May 21, 2025InspectionDeficiencies cited1Agency record
Jan 23, 2025InspectionNo deficiencies cited0Agency record
Nov 13, 2024InspectionNo deficiencies cited0Agency record
Oct 31, 2024ReportNo deficiencies cited0Agency record
Oct 24, 2024InspectionNo deficiencies cited0Agency record
Jul 11, 2024InspectionDeficiencies cited3Agency record
May 29, 2024InspectionNo deficiencies cited0Agency record
Feb 16, 2024InspectionNo deficiencies cited0Agency record
Feb 5, 2024AssessmentDeficiencies cited1Agency record
Jan 29, 2024ReportDeficiencies cited9Agency record
Nov 29, 2023InspectionNo deficiencies cited0Agency record
Jul 28, 2023InspectionDeficiencies cited3Agency record
Nov 29, 2022InspectionNo deficiencies cited0Agency record
Nov 17, 2022AssessmentDeficiencies cited2Agency record
Aug 8, 2022InspectionDeficiencies cited4Agency record
Mar 31, 2022InspectionNo deficiencies cited0Agency record
Mar 10, 2022InspectionNo deficiencies cited0Agency record
Mar 8, 2022ReportDeficiencies cited2Agency record
Sep 15, 2021
no longer in the state’s current file
InspectionNo deficiencies cited5Agency record

Violations

Text reproduced verbatim · Texas Health and Human Services Commission, Child Care Regulation
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Apr 22, 2026Inspection · 1 deficiency cited
StandardState weight: Medium
746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days

“Three of the infants in care did not have update infant feeding instructions.”

Corrected Apr 29, 2026
May 21, 2025Inspection · 1 deficiency cited
StandardState weight: Medium High
746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based

“One caregiver has a CPR training that does not adhere to American Heart Association guidelines.”

Corrected Jun 6, 2025
Jul 11, 2024Inspection · 3 deficiencies cited
StandardState weight: Medium High
746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

“Three caregivers did not have current CPR/First Aid training.”

Corrected Aug 14, 2024
StandardState weight: Medium High
746.5405 — Documentation of Gas Leak Inspection

“The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.”

Corrected Jul 26, 2024
StandardState weight: Medium
746.603(a)(4) — Children's Records - Immunizations

“Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.”

Corrected Jul 26, 2024
Feb 5, 2024Assessment · 1 deficiency cited
Health & safetyState weight: High
745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“There was one caregiver present without an active background check.”

Corrected Feb 5, 2024
Jan 29, 2024Report · 9 deficiencies cited
PaperworkState weight: Low
746.603(b) — Children's Records - Storage

“A child's record was not kept for 3 months post unenrollment.”

Corrected May 15, 2024
Health & safetyState weight: High
746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk

“The operation did not immediately notify a parent that their child had been left on the operation vehicle.”

Corrected May 15, 2024
Health & safetyState weight: High
746.305(a)(6) — Report Situation Placing Children at Risk

“The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.”

Corrected May 15, 2024
Health & safetyState weight: High
746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

“Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.”

Corrected May 15, 2024
Health & safetyState weight: High
746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions

“It was determined that the child safety alarm on one of the buses at the operation is not in working order.”

Corrected May 24, 2024
Health & safetyState weight: High
746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended

“It was determined that a child was left unattended on a vehicle.”

Corrected May 15, 2024
Health & safetyState weight: High
746.5605(3) — Safety Precautions for Loading and Unloading Children - Account for All Children

“A driver at the operation did not ensure each child was accounted for before exiting the vehicle.”

Corrected May 15, 2024
Health & safetyState weight: High
746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.”

Corrected May 15, 2024
Health & safetyState weight: High
746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.”

Corrected May 15, 2024
Jul 28, 2023Inspection · 3 deficiencies cited
StandardState weight: Medium
746.5205(4) — Documentation of Drills

“The operation had not completed a fire drill since November of 2022.”

Corrected Aug 4, 2023
StandardState weight: Medium High
746.5103 — Documentation of Fire Inspection

“The last fire inspection the operation had documentation for was completed on 3/18/22.”

Corrected Aug 25, 2023
StandardState weight: Medium High
746.3401(a) — Annual Sanitation Inspection

“The last sanitation inspection completed for the operation was 12/06/21.”

Corrected Aug 25, 2023
Nov 17, 2022Assessment · 2 deficiencies cited
StandardState weight: Medium High
746.303(a)(4) — Report Change in Director

“The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.”

Corrected Nov 17, 2022
Health & safetyState weight: High
745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“The acting director does not have an eligible background check determination from the background check unit.”

Corrected Nov 17, 2022
Aug 8, 2022Inspection · 4 deficiencies cited
StandardState weight: Medium High
746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal

“The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.”

Corrected Aug 31, 2022
StandardState weight: Medium High
746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes

“According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.”

Corrected Aug 8, 2022
StandardState weight: Medium High
746.1609 — Maximum Group Size 13 or More Children

“The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.”

Corrected Aug 8, 2022
StandardState weight: Medium High
746.1301(5)(A) — Training Requirements for Employees and Caregivers - 24 Annual Training

“Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.”

Corrected Sep 2, 2022
Mar 8, 2022Report · 2 deficiencies cited
StandardState weight: Medium High
746.1203(6) — Responsibilities of Caregivers - Free of other activities

“Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.”

Corrected Mar 24, 2022
Health & safetyState weight: High
746.1203(4) — Responsibilities of Caregivers- Supervision of Children

“Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.”

Corrected Mar 24, 2022
Sep 15, 2021Inspection · 5 deficiencies cited · no longer in the state's current file
StandardState weight: Medium High
746.5401 — Requirement of Gas Leak Inspection

“The operation did not have a current gas leak inspection.”

Corrected Sep 30, 2021
StandardState weight: Medium High
746.613(b) — Immunization Records, Exceptions, and Exemptions Current

“Two children did not have current immunization records.”

Corrected Sep 22, 2021
StandardState weight: Medium High
746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required

“Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.”

Corrected Sep 17, 2021
StandardState weight: Medium High
746.1301(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation Training

“The director and did not have transportatin safety training.”

Corrected Sep 17, 2021
StandardState weight: Medium High
746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less

“The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.”

Corrected Oct 31, 2021

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